Privacy Policy

First things first – your privacy is important to us. We know that’s what all these kinds of notices say, but we really mean it. You’ve placed your trust in us by using Bookingpart.com services, and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers' interest and are transparent about the processing of your personal data.

This document describes how we use and process your personal data, hopefully provided in a readable and transparent manner so you can understand where we’re coming from without dying of boredom. As an added bonus, it also tells you how to contact us if you have questions about your personal data, which we’re more than happy to answer. You should also check out our separate Cookie Statement, which tells you how Booking.com makes use of cookies and other similar technologies. For a better understanding of what we mean by “Trip,” “Trip Provider,” “Trip Service,” and “Trip Reservation,” please read the Bookingpart.com Terms and Conditions.

If you’ve ever used our services before, you know that Bookingpart.com offers online travel-related services through our own websites and mobile apps, as well as through other online platforms like partners’ websites and social media. Why mention every one of these? It's good to know that all the information that follows applies to not one, not two, but all of these platforms. We have several platforms, but one Privacy Statement.

This one Privacy Statement applies to any kind of information we collect through these platforms or other means connected to these platforms (like emailing our Customer Service team, for example). It makes reading all of this a lot simpler. If you're one of our business partners, check out our Privacy Statement for Business Partners as well, to understand how personal data is further processed as part of the business relationship.

We might amend the Privacy Statement from time to time. If you care about your privacy, visit this page regularly to know exactly where you stand. If we make changes to the Privacy Statement which will have an impact on you (e.g. if we intend to process your personal data for other purposes than communicated in the past in this Privacy Statement), we'll notify you of these changes before the new activities begin.

The hard truth: If you disagree with this Privacy Statement, you should discontinue using our services. If you agree with our Privacy Statement, then you’re all set to book your next stay. Let the good times roll!

What kind of personal information does Bookingpart.com collect?

We can’t help you book the perfect accommodations without information, so when you use our services there are certain pieces of information we ask for. This is pretty basic stuff – your name, preferred contact details, the names of anybody traveling with you, and your payment information. You can decide to submit special requests for your upcoming Trip (e.g. certain preferences). In addition to this, we also collect information from your computer, phone tablet or other device you're using to access our services. This can include the IP address, the browser you're using, and your language settings. There are also situations when we receive information about you from others or automatically collect other information. This is a basic overview of the information we collect, but if you’d like to know more specifics, we go into a lot more detail below.

What kind of personal data does Bookingpart.com collect?

Ok, so you’re looking for some more specifics. Here’s an in-depth view of the information we collect.

Personal data you give to us.

Bookingpart.com collects and uses information that you provide us. When you make a Trip Reservation, you are (as a minimum) asked for your name and email address. Depending on the Trip Reservation, we might also ask for your home address, telephone number, payment information, date of birth, the names of any guests traveling with you, and any preferences (e.g. meal preferences or any mobility restrictions) you have for your Trip.

If you need to get in touch with our customer service team, or reach out to us through other means (e.g. using social media, or communicating with your booked Trip Provider through us), we'll collect information from you there, too. Guests can also be asked to provide a review to help ensure future guests get exactly what they’re looking for. We'll collect information from you included in your reviews, like your display name and avatar if you choose one.

There are also other instances where you’ll provide us with information. For example, if you’re browsing with your mobile device, you can decide to enable Bookingpart.com to see your current location or grant access to your contact details – this helps us provide you with the best possible service and experience (e.g. to see our city guides, the nearest restaurants & attractions to your location, or other recommendations). You can also open a user account, which allows you to save your personal settings, upload photos, review previous bookings, or plan and manage future reservations or benefit from other features only available to account holders (such as incentives or other benefits we might offer).

What kind of personal data does Bookingpart.com collect?

Ok, so you’re looking for some more specifics. Here’s an in-depth view of the information we collect.

Personal data you give to us.

Bookingpart.com collects and uses information that you provide us. When you make a Trip Reservation, you are (as a minimum) asked for your name and email address. Depending on the Trip Reservation, we might also ask for your home address, telephone number, payment information, date of birth, the names of any guests traveling with you, and any preferences (e.g. meal preferences or any mobility restrictions) you have for your Trip.

If you need to get in touch with our customer service team, or reach out to us through other means (e.g. using social media, or communicating with your booked Trip Provider through us), we'll collect information from you there, too. Guests can also be asked to provide a review to help ensure future guests get exactly what they’re looking for. We'll collect information from you included in your reviews, like your display name and avatar if you choose one.

There are also other instances where you’ll provide us with information. For example, if you’re browsing with your mobile device, you can decide to enable Bookingpart.com to see your current location or grant access to your contact details – this helps us provide you with the best possible service and experience (e.g. to see our city guides, the nearest restaurants & attractions to your location, or other recommendations). You can also open a user account, which allows you to save your personal settings, upload photos, review previous bookings, or plan and manage future reservations or benefit from other features only available to account holders (such as incentives or other benefits we might offer).

You can decide to participate in referral programs or sweepstakes, which involves providing us with personal data. In addition to that, you can provide us with feedback or ask for help with using the Bookingpart.com travel services.

How is your personal data shared within the Booking Holdings Inc. corporate family?

Bookingpart.com is part of the Booking Holdings Inc. corporate family. Read here to see how your data could be shared within the Booking Holdings corporate group.

How does Bookingpart.com process communications that you and your booked Trip Provider might send to Bookingpart.com?

Bookingpart.com can help you and Trip Providers exchange information and requests about their services and existing Trip Reservations, directing the communications through Bookingpart.com. If you want to find out more about how Bookingpart.com receives and handles these communications, read on here.

How does Bookingpart.com use social media?

The use of social media services may be integrated with the Bookingpart.com services in various ways, which can involve us collecting some of your personal data or the social media provider receiving some of your information. If you’d like to learn more about how this information is used and exchanged, keep reading.

What security and retention procedures does Bookingpart.com put in place to safeguard your personal data?

We adhere to appropriate and adequate procedures to prevent unauthorized access to, and the misuse of, personal data that we process.

How does Bookingpart.com treat personal data about children?

Unless otherwise indicated, Bookingpart.com is a service you're only allowed to use if you're over 16 years old. We only process information about children with the consent of the parents or legal guardians or when the information is provided to use by the parents or legal guardian.

How can you control the personal data you've given to Bookingpart.com?

You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at the email address below. If you want to find out more about your rights to control your personal data.